Where do you deliver?
We deliver throughout Australia and Worldwide! Your order will leave our warehouse within 24 hours when placed Monday- Friday. Orders placed on the weekend or a public holiday will be dispatched on the next working day.
Is there a physical store where I can see the products in person?
Yes, we have a a Showroom located halfway between Brisbane and the Gold Coast in Queensland Australia.
Can I pick up my order?
Yes, you can! You can place your order online and click the “Local Pick Up” option or you can make an appointment to come in and see our range and we will prepare your order while you wait.
How long will my order take?
We understand the need to receive your goods as soon as possible and aim to have your order processed and dispatched within 24 hours. Our warehouse works Monday to Friday to collect and pack orders so you can receive them as efficiently as possibly.
Please allow up to 1 - 2 business days from the time you have placed your order for it to be processed or ready for pick up.
Peak period orders may experience longer processing times.
Our courier companies may take 1 to 4 days or longer to deliver depending on your location.
Do you offer Express Shipping?
Yes, just select the Express option in the Checkout.
Returns:
What do I do if I’ve chosen the wrong colour/style? I’d like an exchange?
We are happy to exchange your selection. Simply return your products in the same condition they were sent and we can help remedy the issue.
What do I do if I have concerns about a faulty product?
We have strict quality control and check each box as it gets packed, so this is extremely rare, but of course we will return any damaged or faulty products for you.
